Line Drive Trucking
About This App
Create, manage, and e-sign Customer Pricing Agreements in one place.
Updates / Changelog
Quick notes on what changed and what to expect.
January 27, 2026
- Lane to Lane Pricing: Redesigned with terminal toolbar buttons (toggle to include/exclude terminals from generated lanes).
- Lane to Lane Pricing: PDF pagination fix – section header now stays with table rows instead of appearing alone on a page.
- Pallet Rates: Zone buttons now toggle on/off like lane terminal buttons (previously they only removed zones).
- Tariff Section: Exclude checkbox now only hides class and commodity exception tables; tariff and rate application fields always appear in PDF.
- Added exclude checkboxes to Additional Locations, Lane to Lane Pricing, and Accessorial Exceptions sections.
January 24, 2026
- Manager configuration request system: Managers can request changes to e-sign rules and app settings under configuration status.
- Added Security policies: Optional toggles to require MFA for logins globally, define grace periods for MFA setup before suspension, and options for account recovery.
- Account Security: Fixed MFA QR code generation and display issues, can now setup MFA login with Microsoft Authenticator, Google Authenticator, and 1Password.
- E-sign: Added toggle for enforcing carrier before customer signing order.
- E-sign: Added toggle for restricting carrier signer to priviledged user that approved specific agreement.
January 23, 2026
- Draft form: “Bill-To same as Customer” toggle to auto-fill and lock Bill-To fields.
- Draft form: percent and minimum-charge fields auto-format as you type.
- E-sign: signer can override their displayed title; optional restricted carrier signer list with typed signatures.
- Workspace: privileged users can return a finalized draft to editable status before a customer signing link is created.
What is this?
This portal helps the Line Drive team produce consistent, auditable pricing agreements.
- Draft agreements using the Draft Form.
- Finalize and generate signing links.
- Track activity and keep an audit trail in the Agreement Workspace.
Typical workflow (Sales + Manager review)
Your exact role name may vary, but the workflow is the same: Sales drafts the agreement, then a Manager/Admin approves before anything customer-facing is sent.
1) Draft (Sales)
- Open the Draft Form and fill out the agreement details.
- Use Save Draft while working (keeps your progress tied to the agreement number).
2) Submit for review (Sales)
- Click Finalize to submit the draft for approval (this locks the draft while it’s reviewed).
- If you need changes later, you’ll either get a “Revision Needed” response or you’ll start a new draft (depending on where the process is).
3) Review & decision (Manager/Admin)
- Open the agreement from the Agreement Workspace and review the draft.
- Approve, request revisions (with field comments), or reject.
- Optional: restrict Sales from sending customer links / unwatermarked PDFs after approval.
4) Send to the customer (after approval)
- E-sign: generate a customer signing link and send it to the customer.
- Wet-ink: print a Wet Ink Packet, have it signed by hand, then upload scans via Wet Ink Intake.
5) Track completion
- Use the Agreement Workspace to monitor status, activity, and the audit trail.
Roles & responsibilities
Permissions are role-based. The labels may be customized by your admin, but the responsibilities are consistent.
- Sales (Salesperson): creates drafts, submits for review, and addresses revisions.
- Manager (Account Manager) / Admin: reviews submissions, approves or requests revisions, and controls customer delivery rules.
- Admin: manages users, role labels, signing rules, defaults, and security-wide settings.
Why PDFs are watermarked
Watermarks protect agreement integrity by preventing unapproved drafts from being treated as final.
- Unapproved statuses (Draft / Pending Review / Revision Needed) include an “UNAPPROVED DRAFT” watermark.
- Approved agreements remove the draft watermark once finalized.
- Sales delivery restrictions may add a “CUSTOMER DELIVERY RESTRICTED” watermark, even after approval, when enabled by a Manager/Admin.
E-Sign vs Wet-Ink (Hand-Signed)
Both methods produce a legally completed agreement. Choose based on your situation:
E-Sign (Recommended)
Best for fast, secure, legally defensible signatures. The customer signs online via a secure link.
- Speed: Completed in minutes, not days. No printing, mailing, or scanning required.
- Audit trail: Every action is logged with timestamps, IP addresses, device info, and geolocation.
- Tamper-proof: Document integrity is locked with SHA-256/512 hashes at signing time.
- Hash chain: Events are cryptographically linked—any modification breaks the chain and is immediately detectable.
- Legal compliance: Meets ESIGN Act and UETA requirements for electronic signatures.
- Evidence package: Downloadable signing certificate with all captured evidence embedded.
Wet-Ink (Hand-Signed)
Best when a physical signature is specifically required (e.g., notarization, customer preference, or regulatory requirements).
- Process: Print → Sign by hand → Scan → Upload via Wet Ink Intake.
- QR Code matching: Each Wet Ink Packet includes a unique QR code that links the scanned pages back to the correct agreement automatically.
- Page detection: The system reads QR codes on uploaded scans to identify which agreement and page each scan belongs to.
- Audit record: Upload events are logged with timestamps and the original scanned images are stored.
Why QR Codes Matter for Wet-Ink
Without QR codes, matching scanned pages to the right agreement is error-prone and manual. Our Wet Ink Packets embed a unique QR code on every page containing the agreement ID and page number. When you upload scans through Wet Ink Intake, the system automatically:
- Reads the QR code from each scanned page
- Identifies the agreement and page number
- Validates the scan matches the expected document
- Attaches the scanned pages to the correct agreement record
Recommendation: Use e-sign whenever possible for faster turnaround and stronger legal protection. Reserve wet-ink for situations that specifically require a physical signature.
PDF types (what to send)
The Draft Form supports multiple PDF modes so you can generate the right version for the right audience.
- Internal: for internal review and collaboration.
- Customer Copy: for customer-facing use (signature-focused).
- Wet Ink Packet: for printing and scanning back in (includes QR mark for intake).
Why not just email a PDF?
While you can download a Customer Copy and email it directly to a customer for signature, this approach lacks legal enforceability. A PDF sent over email has no tracked audit trail, no cryptographic integrity verification, and no way to prove the document wasn't altered after it was signed.
Our e-sign system is designed to meet the requirements of the ESIGN Act (15 U.S.C. § 7001) and UETA. It provides:
- Tamper-evident hash chain: Every event is cryptographically linked to the previous one. Any modification breaks the chain and is immediately detectable.
- Document integrity hashes: SHA-256 and SHA-512 hashes lock the document at the moment of signing, proving it hasn't been altered.
- Comprehensive audit trail: IP addresses, device fingerprints, timestamps, geolocation, and explicit consent checkboxes are all recorded.
- Signing certificates: A legally defensible certificate is generated for each signature with all evidence embedded.
Bottom line: If enforceability matters, always use the e-sign workflow. Downloaded PDFs are best for informational purposes only.
Account security
Use Account Security to keep your account protected.
- Update your password.
- Enable multi-factor authentication (MFA), when available for your account.
Need help?
If something looks wrong or a link doesn't work, check below first or use the support form at the bottom of this page.
- Check your role-based access (some pages are limited to admins).
- Confirm you are logged in (you'll be redirected to Login if your session expires).
- Submit a support request below ↓
📬 Submit a Support Request
Have a question, issue, or suggestion? Let us know and we'll get back to you.